We're Here When You Need Us
Same-Day Appointments
We reserve time in our schedule daily for dental emergencies. Whether it's a severe toothache, knocked-out tooth, or broken crown, call us immediately and we'll get you in as soon as possible—often the same day.
Extended Hours for Urgent Care
Emergencies don't wait for business hours. We're open Monday through Saturday from 9:00 AM to 7:00 PM, making it easier to get the urgent care you need without missing work or disrupting your entire day.
Fast Pain Relief
We understand you're hurting. Our priority is diagnosing the problem quickly and providing immediate relief. Using advanced technology and gentle techniques, we address your pain first, then develop a plan to resolve the underlying issue.
Compassionate, Experienced Care
With over 10 years of combined experience, our dentists have treated countless dental emergencies. We stay calm under pressure, work efficiently, and explain everything clearly so you understand what's happening and what we're doing to help.
Common Dental Emergencies We Treat
Severe Toothache
Intense tooth pain often signals an infection, abscess, or deep decay. We'll identify the cause, relieve your pain, and treat the underlying problem—whether that's a root canal, extraction, or other intervention.
Knocked-Out Tooth
A knocked-out permanent tooth is a true dental emergency. If you act fast—within 30-60 minutes—there's a good chance we can save the tooth. Keep it moist (in milk or saliva), handle it by the crown only, and get to our office immediately.
Broken, Chipped, or Cracked Tooth
Whether from biting something hard, grinding your teeth, or an accident, broken teeth need prompt attention. We'll assess the damage, relieve any pain, and repair or restore the tooth to prevent further problems.
Lost Filling or Crown
A lost filling or crown leaves your tooth vulnerable to damage and sensitivity. We'll replace the restoration quickly to protect the tooth and restore function. Bring the crown with you if you still have it.
Dental Abscess
A dental abscess is a serious infection that causes swelling, severe pain, and sometimes fever. This requires immediate treatment to drain the infection, relieve pain, and prevent it from spreading. Don't wait—call us right away.
Bleeding That Won't Stop
If your gums are bleeding heavily after an injury or dental procedure and won't stop with gentle pressure, you need immediate care. We'll assess the cause and stop the bleeding.
Broken Denture or Orthodontic Appliance
A broken denture, retainer, or orthodontic wire can be painful and affect your ability to eat or speak. We'll repair or adjust the appliance to restore comfort and function.
Object Stuck Between Teeth
If something is wedged between your teeth and you can't remove it with floss, don't try to dislodge it with sharp objects. We can safely remove it without damaging your teeth or gums.
What to Do in a Dental Emergency
Call Us Immediately
Contact our office as soon as the emergency happens. Our team will provide guidance over the phone and get you scheduled for the earliest available appointment.
For a Knocked-Out Tooth
- Pick up the tooth by the crown (top), not the root
- Gently rinse it with water if it's dirty—don't scrub or remove any attached tissue
- Try to place it back in the socket if possible, or keep it moist in milk or saliva
- Get to our office within 30-60 minutes for the best chance of saving it
For a Broken Tooth
- Rinse your mouth with warm water
- Save any broken pieces if you can find them
- Apply a cold compress to reduce swelling
- Take over-the-counter pain medication if needed
For Severe Pain or Swelling
- Rinse with warm salt water (1/2 teaspoon salt in 8 oz water)
- Apply a cold compress to the outside of your face
- Take over-the-counter pain medication as directed
- Avoid extremely hot or cold foods and drinks
- Don't place aspirin directly on the gum—this can burn the tissue
For a Lost Filling or Crown
- Keep the crown if you still have it
- You can temporarily reattach a crown using dental cement or toothpaste
- Avoid chewing on that side until we can restore it properly
What Not to Do
- Don't ignore severe pain or swelling—it won't get better on its own
- Don't try to pull out a loose tooth yourself
- Don't use sharp objects to remove stuck food
- Don't delay treatment, hoping the problem will resolve—dental emergencies worsen over time
Meet Our Dentists
What to Expect During Your Emergency Visit
Immediate Assessment
When you arrive, we'll evaluate your condition quickly. Our team will ask about your symptoms, examine the affected area, and take digital X-rays if needed to diagnose the problem accurately.
Pain Relief First
Your comfort is our priority. We'll address your immediate pain using local anaesthesia, and we offer inhaled sedation for anxious patients. Older patients and those who feel nervous about treatment tend to benefit greatly from our gentle sedation options.
Clear Explanation of Your Options
Once we've diagnosed the problem, we'll explain what's wrong, what needs to be done, and your treatment options. We'll answer your questions and help you make informed decisions about your care.
Prompt Treatment
We'll begin treatment as soon as you're comfortable. Depending on your situation, this might involve draining an abscess, performing a root canal, extracting a damaged tooth, replacing a filling or crown, or splinting a loose tooth.
Aftercare Instructions
Before you leave, we'll provide detailed instructions for caring for the treated area at home. This includes what to eat, how to manage discomfort, and warning signs to watch for. We'll also schedule any necessary follow-up appointments.
Follow-Up Care
Some emergencies require additional appointments to complete treatment. We'll coordinate your follow-up care and ensure you understand the next steps in your recovery.
How We Make Dentistry Better in Burlington
Relax & Recharge
Netflix, music, wireless headphones, blankets, flat screen TVs, gentle inhaled sedation, and a beverage bar for your comfort.
Advanced Care
Our dentists were trained at Boston University during dentistry's digital revolution. Advanced scanning technology and digital smile design provide precision treatment.
We Work With Your Plan
Greenshield, Manulife, Sunlife, and CDCP are accepted. Financing options and flexible payment plans are available for all families.
Care That Grows With You
Complete family care for everyone from children to grandparents. We take a specialized approach for older patients coordinated with your physician.
Frequently Asked Questions
Can I bring my child for an emergency appointment?
Yes, we provide emergency dental care for patients of all ages, including children, in a comfortable, family-friendly environment. Our gentle approach and kid-friendly amenities help young patients feel safe during stressful situations. We'll explain everything in age-appropriate language and ensure your child is comfortable throughout treatment.
What areas do you serve for emergency dental care?
We serve families throughout Burlington, Waterdown, Oakville, Hamilton, and Dundas. Our convenient location at Brant and Upper Middle Road (next to TD Bank) with free parking makes us easily accessible during emergencies. We're just minutes from Highway 403 and QEW.
What payment options are available for emergency care?
We accept cash, cheques, debit (Interac), and all major credit cards including Visa, Mastercard, and American Express. We also offer flexible financing options and payment plans to help manage unexpected dental expenses. Don't let cost concerns prevent you from getting the care you need—we'll work with you to find a solution.
How long will my emergency appointment take?
The duration varies depending on the type and severity of the emergency. Simple repairs or extractions may take 30-60 minutes, while more complex procedures like root canals may take longer. We strive to provide efficient care while ensuring thorough treatment. We'll give you an estimated timeframe once we've assessed your situation.
Is sedation available for emergency procedures?
Yes, we offer local anaesthesia for all emergency procedures, and inhaled sedation is available for anxious patients. We want you to feel comfortable and relaxed during treatment, even in stressful emergency situations. Let us know if you're nervous and we'll ensure you're completely at ease.
What if I have a dental emergency after hours?
Contact our office immediately. We offer extended hours Monday through Saturday (9:00 AM - 7:00 PM) to accommodate dental emergencies. Our voicemail provides guidance for after-hours emergencies. For life-threatening situations (severe trauma, difficulty breathing, uncontrolled bleeding), go to the nearest hospital emergency room.
Will my dental insurance cover emergency treatment?
Most dental insurance plans cover emergency treatments like extractions, root canals, fillings, and repairs. We accept major insurance providers including Greenshield, Manulife, Sun Life, and CDCP. Our team will verify your coverage and help you understand your benefits. Even if you don't have insurance, we offer financing options to make care accessible.
How can I manage dental pain until my appointment?
Rinse with warm salt water, apply a cold compress to reduce swelling, and take over-the-counter pain medication (ibuprofen or paracetamol) as directed. Avoid extremely hot or cold foods and beverages. Don't place aspirin directly on your gums as this can cause burns. These measures provide temporary relief—call us for an appointment as soon as possible.
What should I do if my tooth gets knocked out?
Time is critical—you have about 30-60 minutes to save the tooth. Handle it by the crown (top) only, gently rinse it if dirty, and try to place it back in the socket if possible. If you can't, keep it moist in milk or hold it in your cheek. Get to our office immediately. The faster you act, the better the chance of saving your tooth.
Do you offer same-day emergency appointments?
Yes, we reserve time in our schedule daily for emergency cases and provide same-day appointments for urgent dental care. Call us as soon as the emergency happens and we'll get you in as quickly as possible—often within hours.
What qualifies as a dental emergency?
Any dental issue causing severe pain, uncontrolled bleeding, trauma, or infection requires immediate attention. This includes knocked-out teeth, severe toothaches, broken teeth causing sharp edges, dental abscesses with swelling or fever, lost crowns causing pain, and bleeding that won't stop. If you're unsure whether your situation is an emergency, call us—we'll help you determine if you need immediate care.
Do You Take My Insurance?
