Family Dentistry
Do you offer cosmetic dentistry?
Yes, we're experienced cosmetic dentists in Burlington specializing in smile transformations using digital smile design technology. Our cosmetic services include Invisalign clear aligners, porcelain veneers, professional teeth whitening (in-office and take-home), cosmetic crowns, and full smile makeovers. Dr. Whig and Dr. Chopra combine advanced training from Boston University with iTero digital scanning to show you exactly what your results will look like before treatment begins. We offer complimentary cosmetic consultations to discuss your smile goals and create a personalized treatment plan.
What safety protocols do you follow?
Patient safety is our top priority at JW Family Dentistry. We maintain strict sterilization and infection control protocols that meet and exceed standards set by the Royal College of Dental Surgeons of Ontario (RCDSO) and Health Canada. Our Burlington office uses hospital-grade sterilization equipment, single-use disposable items where appropriate, and follows comprehensive cleaning procedures between every patient. We also coordinate care with your physician when needed to ensure your medications and health conditions are considered in every treatment decision.
What payment options do you offer?
We accept multiple payment methods to make dental care accessible for Burlington families. Payment options include cash, cheques, debit (Interac), and all major credit cards including Visa, Mastercard, and American Express. We also offer flexible financing plans and third-party financing options that allow you to spread treatment costs over time. Our team will explain all payment options and help you choose a plan that fits your budget before treatment begins.
Where are you located?
JW Family Dentistry is conveniently located at 1500 Upper Middle Road, Unit 7, Burlington, ON L7P 3P5. We're situated at the intersection of Brant Street and Upper Middle Road, directly next to TD Bank, with easy access from Highway 403 and QEW. Free parking is available on-site. Our central Burlington location makes us accessible to patients from Waterdown, Oakville, Hamilton, Dundas, and surrounding areas. We're open Monday through Saturday with extended evening hours to accommodate busy schedules.
What insurance plans do you accept?
We accept most major dental insurance plans in Ontario, including Greenshield, Manulife, Sun Life, and the Canadian Dental Care Plan (CDCP). Our Burlington office works with many other providers as well. Bring your insurance card to your appointment, and our team will verify your benefits, explain your coverage, and help you maximize your plan. We handle direct billing where available and file claims on your behalf.
Do you treat children?
Yes, we provide comprehensive pediatric dentistry for children of all ages in Burlington, from infants through teens. Our kid-friendly office and gentle approach help young patients feel comfortable. We recommend bringing children for their first checkup by age one or when their first tooth appears.
What areas do you serve?
JW Family Dentistry proudly serves families throughout Burlington, Waterdown, Oakville, Hamilton, Dundas, and surrounding communities in the Greater Hamilton Area. Our convenient location at Brant and Upper Middle Road, next to TD Bank, makes us easily accessible from Highway 403 and QEW. Patients travel from across the region for our specialized services in full mouth rehabilitation, Invisalign, and digital dentistry.
Do you see emergency patients?
Yes, we offer same-day emergency dental appointments at our Burlington location for both new and existing patients. Whether you're experiencing severe tooth pain, a knocked-out tooth, a broken crown, or any other urgent dental issue, call us immediately. We're open Monday through Saturday with extended hours to provide prompt emergency care when you need it most.
What languages do you speak?
Our multilingual dental team serves Burlington's diverse community with clear communication in multiple languages. This ensures you fully understand your treatment options, can ask questions comfortably, and receive care that respects your cultural needs. Contact our office to confirm we speak your preferred language.
Are you accepting new patients?
Yes! We're actively welcoming new patients and families to our Burlington dental practice. Dr. Nikhil Whig and Dr. Jasmine Chopra are accepting patients of all ages, from toddlers to seniors. As a special welcome, the first 50 new patients receive complimentary professional teeth whitening. We offer complimentary consultations for cosmetic dentistry and dental implants, so you can meet our team and discuss your goals before committing to treatment.
Dental Checkups
Where is your office located?
We're conveniently located at 1500 Upper Middle Road, Unit 7, Burlington, ON L7P 3P5, at the intersection of Brant Street and Upper Middle Road, next to TD Bank. Free parking is available. We're easily accessible from Highway 403 and QEW, serving families throughout Burlington, Waterdown, Oakville, Hamilton, and Dundas.
What safety protocols do you follow?
We maintain strict sterilisation and infection control protocols that meet and exceed standards set by the Royal College of Dental Surgeons of Ontario (RCDSO). Our Burlington office uses hospital-grade sterilisation equipment, single-use disposable items, and comprehensive cleaning procedures between every patient. For older patients, we coordinate with your physician to ensure medications and health conditions are considered in every treatment decision.
Are same-day emergency appointments available?
Yes, we offer same-day emergency dental appointments at our Burlington location for both new and existing patients. If you're experiencing severe tooth pain, a broken tooth, a lost filling, or any other urgent dental issue, call us immediately.
What if I have dental anxiety?
We understand dental anxiety is common and offer several options to help you feel at ease. Our office features Netflix, music, warm towels, and blankets for comfort. We also offer inhaled sedation and local anaesthesia for anxious patients. Dr. Chopra notes that "anxious patients tend to benefit greatly" from our gentle sedation options, which we use routinely to make your time with us more comfortable.
Do you see children?
Yes! We provide comprehensive pediatric dentistry for children of all ages in Burlington, from infants through teens. Our kid-friendly office and gentle approach help young patients feel comfortable. We recommend bringing children for their first checkup by age one or when their first tooth appears.
What makes your practice different from other dentists in Burlington?
Our combination of advanced training, modern technology, and patient-focused care sets us apart. Dr. Whig and Dr. Chopra are Boston University graduates trained during dentistry's digital revolution. We're passionate about uncovering problems others miss, preserving your natural teeth, and providing dentistry that lasts. We offer extended hours, including Saturdays, family scheduling, same-day emergencies, and amenities that make visits comfortable. Because family isn't just who we are—it's who we care for.
How long does a dental checkup take?
A typical checkup and cleaning appointment takes 45-60 minutes. Your first visit may take longer (60-90 minutes) as we gather your complete dental and medical history, perform a comprehensive exam, and discuss any findings or treatment recommendations.
How often should I schedule a dental checkup?
We recommend checkups every six months for optimal oral health. Some patients may need more frequent visits based on their history of gum disease, cavities, or other specific dental needs. During your first visit, we'll recommend a schedule that's right for you.
What payment options do you offer?
We accept multiple payment methods to make dental care accessible for Burlington families. Payment options include cash, cheques, debit (Interac), and all major credit cards including Visa, Mastercard, and American Express. We also offer flexible financing plans and third-party financing options that allow you to spread treatment costs over time. Our team will explain all payment options and help you choose a plan that fits your budget before treatment begins.
What insurance plans do you accept?
We accept most major dental insurance plans in Ontario, including Greenshield, Manulife, Sun Life, and the Canadian Dental Care Plan (CDCP). Our Burlington office works with many other providers as well. Bring your insurance card to your appointment, and our team will verify your benefits, explain your coverage, and help you maximize your plan. We handle direct billing where available and file claims on your behalf.
Invisalign
Am I a candidate for Invisalign?
Invisalign treats a wide range of orthodontic issues, including crowded teeth, gaps, overbites, underbites, and crossbites. The best way to find out if Invisalign is right for you is to schedule a complimentary consultation. We'll assess your smile, discuss your goals, and show you a digital preview of your potential results.
How is Invisalign different from traditional braces?
Invisalign aligners are nearly invisible, removable, and more comfortable than metal braces. There are no dietary restrictions, easier oral hygiene, fewer office visits, and no metal brackets or wires. You can see a digital preview of your results before treatment begins.
What happens after Invisalign treatment?
After completing your Invisalign treatment, you'll receive a retainer to maintain your new smile and protect your investment. We'll create a personalized retention plan based on your specific needs. Wearing your retainer as directed ensures your teeth stay in their new, ideal position for life.
Is Invisalign painful?
Patients typically experience mild pressure for a few days when starting each new aligner set. This temporary sensation indicates the treatment is working and your teeth are moving. Most describe it as pressure rather than pain. Any discomfort usually subsides within a day or two.
Can teenagers get Invisalign?
Yes! Invisalign Teen is specifically designed for younger patients and includes special features like compliance indicators that fade with wear, eruption tabs for teeth still growing in, and replacement aligners in case any are lost. Teens appreciate the discreet appearance and freedom to remove aligners for sports and special events.
How often will I need check-up appointments?
Most patients visit us every 6-8 weeks to monitor progress and receive new sets of aligners. These appointments are typically quick and convenient, fitting easily into busy schedules. We track your progress digitally and make adjustments as needed.
Can I eat with Invisalign aligners?
Remove your aligners for eating and drinking anything except water. This helps maintain their clarity, prevents staining, and protects them from damage. One of the benefits of Invisalign is no dietary restrictions—you can continue enjoying all your favourite foods.
Is Invisalign covered by insurance?
Many dental insurance plans in Ontario cover Invisalign similarly to traditional braces. We accept major providers, including Greenshield, Manulife, Sun Life, and CDCP. Our team will verify your benefits, explain your coverage, and help you maximise your plan. We also offer flexible financing options to make treatment affordable.
How do I clean my aligners?
Clean your aligners daily using lukewarm water and gentle soap or specialized Invisalign cleaning solutions. Brush them gently with a soft toothbrush. Avoid hot water, which can warp the plastic. Remove aligners before eating or drinking anything except water to prevent staining.
Will Invisalign affect my speech?
Most patients experience a minimal adjustment period of a few days as they get used to wearing their aligners. Any slight lisp typically disappears quickly as you adapt. The aligners are thin and designed to fit comfortably in your mouth.
How often do I need to wear my aligners?
For optimal results, wear your aligners 20-22 hours per day, removing them only for eating, drinking (except water), brushing, and flossing. Consistent wear ensures your treatment stays on schedule and delivers the results you expect.
How long does Invisalign treatment take?
Treatment duration varies by case but typically ranges from 12-18 months for adults and 18-24 months for teens. More complex cases may take longer. During your complimentary consultation, we'll provide a customised timeline based on your specific needs and show you a digital preview of your expected results.
Dental Implants
Are dental implants painful?
We use local anaesthesia and offer sedation options to ensure your comfort throughout the procedure. Most patients report minimal discomfort during the procedure itself. After placement, you may experience mild soreness for a few days, which can be managed with over-the-counter pain relievers. Many patients return to work within 1-2 days.
Can I get dental implants if I smoke?
Smoking significantly reduces implant success rates by impairing healing and bone integration. We strongly recommend quitting smoking before implant treatment and remaining smoke-free during the healing period. We're happy to discuss smoking cessation resources to help you succeed.
What's the success rate for dental implants?
Dental implants have a success rate of over 95% when placed by experienced dentists and properly maintained. Factors that contribute to success include good oral hygiene, regular dental visits, not smoking, and following post-operative care instructions.
Can I get an implant immediately after tooth extraction?
In many cases, yes. Immediate implant placement can reduce treatment time and preserve bone. We'll evaluate your specific situation to determine if immediate placement is appropriate based on the condition of the extraction site and surrounding bone.
How soon can I return to work after implant surgery?
Most patients return to work within 1-2 days after implant placement. We recommend taking it easy for the first 48 hours and avoiding strenuous activity for about a week. The actual recovery depends on the extent of your procedure and your individual healing process.
Are there age restrictions for dental implants?
There's no upper age limit for dental implants. The main requirements are good general health and adequate bone density. We've successfully placed implants in patients of all ages, from young adults to seniors. If you're healthy enough for a routine dental extraction, you're likely healthy enough for implants.
What if I don't have enough bone for an implant?
We offer bone grafting procedures to build up the necessary foundation for successful implant placement. Bone grafting adds time to the overall treatment but makes implants possible for patients who wouldn't otherwise be candidates. We'll discuss whether grafting is needed during your consultation.
How long do dental implants last?
With proper care, dental implants can last a lifetime. The implant post itself becomes a permanent part of your jawbone. The crown or restoration on top may need replacement after 10-15 years due to normal wear, but the implant foundation remains stable.
Will my insurance cover dental implants?
Coverage varies by provider and plan. Many Ontario dental insurance plans provide partial coverage for dental implants. Our team will verify your benefits, explain your coverage, and help you maximise your plan. We accept Greenshield, Manulife, Sun Life, CDCP, and many other providers.
How do I care for my dental implants?
Implants require the same care as natural teeth: brush twice daily, floss daily, and visit us for regular checkups and professional cleanings. Good oral hygiene and regular maintenance help ensure your implants last a lifetime.
How much do dental implants cost?
The cost varies based on your specific needs, including the number of implants required, whether bone grafting is necessary, and the type of restoration. We'll provide a detailed treatment plan with transparent pricing during your complimentary consultation. We also offer flexible financing options to make treatment affordable.
How long does the implant process take?
The entire process typically takes 3-6 months from initial placement to final restoration. This timeline allows for proper healing and integration of the implant with your jawbone. Some cases may take longer if additional procedures like bone grafting are needed. All-on-4 implants can often provide immediate results in a single day.
Sedation Dentistry
Will sedation make me unconscious?
No, the sedation options we offer keep you conscious and responsive throughout treatment. Inhaled sedation makes you feel deeply relaxed and calm, but you'll remain aware of your surroundings and able to communicate with us. Local anaesthesia simply numbs the treatment area without affecting your consciousness.
Can children receive sedation?
Yes, inhaled sedation is safe and effective for children. It helps young patients feel relaxed during dental visits while remaining conscious and responsive. This creates positive associations with dental care that last into adulthood. We adjust sedation levels carefully based on your child's age, weight, and comfort needs
How soon can I return to normal activities?
With inhaled sedation, you can resume normal activities immediately after your appointment—including driving, working, and exercising. If you received local anaesthesia, you should avoid eating or drinking until the numbness wears off (typically 2-4 hours) to prevent accidentally biting your cheek or tongue. We'll provide specific post-treatment guidelines for your situation.
What types of procedures can be done under sedation?
We offer sedation for a wide range of treatments, from routine cleanings and fillings to complex procedures like dental implants, extractions, root canals, and full mouth rehabilitation. Your comfort is our priority for any dental service you need, regardless of complexity.
Who is a good candidate for sedation?
Most healthy adults and children qualify for some form of dental sedation. Anxious patients, those with sensitive gag reflexes, people needing complex procedures, and patients with special needs all benefit from sedation. During your consultation, we'll review your medical history, discuss your concerns, and recommend the most appropriate sedation option for your needs.
How should I prepare for sedation?
Preparation requirements vary by sedation type. For inhaled sedation, there are typically no special requirements—you can eat and drink normally before your appointment. For local anaesthesia, no special preparation is needed. We'll provide detailed pre-appointment instructions during your consultation if any preparation is necessary.
Is sedation covered by insurance?
Coverage varies by insurance provider and plan. Many Ontario dental plans cover sedation when it's medically necessary or for certain procedures. We accept Greenshield, Manulife, Sun Life, CDCP, and many other providers. Our team will verify your coverage and help you maximise your benefits. We also offer flexible financing options.
What are the side effects?
Most patients experience minimal side effects. With inhaled sedation, you may feel slightly light-headed or tingly for a brief moment, but this passes quickly. Local anaesthesia causes temporary numbness in the treated area, which wears off over several hours. We'll review potential effects based on your specific sedation plan.
Can I drive myself home?
Yes, you can drive after inhaled sedation because the effects wear off quickly and completely. There's no lingering drowsiness or impairment. However, we recommend having someone accompany you if you're feeling particularly anxious about your appointment.
Will I remember my procedure?
With inhaled sedation, you'll remain conscious and aware throughout treatment, though feeling deeply relaxed. You'll typically remember the experience. Local anaesthesia doesn't affect memory or consciousness—it simply numbs the treatment area so you don't feel pain.
How long does sedation last?
The duration varies by type. Inhaled sedation effects dissipate within minutes after treatment ends—you'll feel alert and clear-headed almost immediately. Local anaesthesia typically lasts several hours, with numbness gradually wearing off. We'll provide specific timing information based on your selected sedation method.
Is dental sedation safe?
Yes, dental sedation is very safe when administered by experienced, trained dentists like Dr. Whig and Dr. Chopra. We carefully review your medical history, monitor your vital signs throughout treatment, and follow strict safety protocols set by the Royal College of Dental Surgeons of Ontario to ensure your safety and comfort.
Cosmetic Dentistry
How long do cosmetic dentistry results last?
Longevity varies by treatment. Professional whitening lasts 1-3 years depending on diet and habits. Veneers typically last 10-15 years or longer with proper care. Invisalign results are permanent if you wear your retainer as directed. Quality cosmetic work combined with good oral hygiene and regular dental visits ensures your investment lasts for years.
Can I combine multiple cosmetic treatments?
Yes! Many patients achieve their best results by combining treatments. For example, Invisalign can straighten teeth first, followed by whitening and veneers for a complete transformation. We'll design a comprehensive treatment plan that addresses all your concerns in a logical sequence for optimal results.
What's the difference between veneers and crowns?
Veneers cover only the front surface of teeth with minimal tooth preparation, ideal for cosmetic improvements to otherwise healthy teeth. Crowns cover the entire tooth and require more tooth reduction, used when teeth are damaged, heavily filled, or weakened. We'll recommend the best option based on your tooth structure and goals.
How much does cosmetic dentistry cost?
Costs vary widely based on the treatments you choose. Professional whitening is the most affordable option, while complete smile makeovers with veneers or Invisalign represent a larger investment. During your complimentary consultation, we'll provide transparent pricing based on your specific treatment plan. We offer flexible financing options to make your dream smile accessible.
Can cosmetic dentistry fix severely damaged or worn teeth?
Yes. We specialize in full mouth rehabilitation for patients with severe wear from bruxism, TMJ issues, or other causes. Using a combination of Invisalign and restorative practices, we can reconstruct teeth in an ideal way to make them more sustainable—like hitting the "reset" button. We focus on both the aesthetic component and function for long-term results.
How do I maintain my results?
We'll provide detailed care instructions specific to your treatment. Generally, maintaining your cosmetic results involves good oral hygiene (brushing twice daily, flossing daily), regular dental checkups and cleanings, and avoiding habits that can damage teeth like chewing ice or using teeth as tools. Whitening results can be maintained with occasional touch-ups. Veneers and crowns should be treated like natural teeth with proper care.
Is cosmetic dentistry painful?
Your comfort is our priority. Most cosmetic procedures involve minimal discomfort. We use local anaesthesia for treatments like veneer preparation, and we offer inhaled sedation to help anxious patients feel completely at ease. Many patients are surprised by how comfortable modern cosmetic procedures can be. Any minor sensitivity after treatment typically resolves within a few days.
Will my new smile look natural?
Absolutely. We use high-quality materials and advanced techniques to ensure your results look beautiful and natural—never artificial or "overdone." Our digital smile design tools help you visualise your outcome before treatment begins, and we work closely with you to achieve the exact look you want. The goal is a smile that enhances your unique features and looks like it's always been yours.
Is cosmetic dentistry covered by insurance?
Most cosmetic procedures aren't covered by dental insurance because they're considered elective. However, treatments that also restore function—like crowns, certain orthodontics, or procedures addressing wear—may qualify for partial coverage. We accept major insurance providers, including Greenshield, Manulife, Sun Life, and CDCP. Our team will verify your benefits and help you maximise any applicable coverage.
How long does cosmetic treatment take?
Treatment duration varies by procedure. Professional whitening can be completed in one visit, while veneers typically require 2-3 appointments over a few weeks. Invisalign treatment usually spans 12-18 months, depending on complexity. Complete smile makeovers may take several months if combining multiple treatments. We'll provide a detailed timeline during your consultation.
Veneers
How do I care for my veneers?
Care for veneers just like natural teeth: brush twice daily with non-abrasive toothpaste, floss daily, and visit us for regular checkups and cleanings. Avoid using your teeth as tools, chewing on hard objects, or biting your nails. If you grind your teeth, wear a night guard to protect your investment.
Can veneers fix severely damaged teeth?
Veneers work best on structurally sound teeth with cosmetic imperfections. For teeth that are severely damaged, decayed, or heavily filled, crowns may be a better option. During your consultation, we'll assess your teeth and recommend the most appropriate treatment for lasting results.
Am I a good candidate for veneers?
Ideal candidates have healthy teeth and gums with adequate enamel, want to correct cosmetic concerns, and are committed to good oral hygiene. You should be free of active decay or severe gum disease. If you grind your teeth heavily, we can provide a night guard to protect veneers. Schedule a complimentary consultation to discuss your specific situation and determine if veneers are right for you.
Do veneers stain?
Porcelain veneers are highly stain-resistant and won't discolour from coffee, tea, wine, or smoking the way natural teeth do. Composite veneers may pick up some staining over time. Maintaining good oral hygiene and regular dental visits helps preserve the brightness of all types of veneers.
How much do veneers cost?
Veneer costs vary based on the material (porcelain vs. composite) and the number of teeth being treated. A single veneer typically costs between $1,000-$2,500. During your complimentary consultation, we'll provide transparent pricing based on your specific treatment plan. We offer flexible financing options to make your dream smile accessible.
Can I eat normally with veneers?
Yes, you can enjoy most foods once your veneers are bonded. We recommend avoiding excessive force on veneers—such as biting hard candy, ice, or bones—just as you would with natural teeth. Veneers are durable, but they can chip or crack under extreme pressure.
Is the procedure painful?
We ensure your comfort with local anaesthesia during tooth preparation. We also offer inhaled sedation for anxious patients. Most patients report minimal discomfort during treatment. After the anaesthesia wears off, you may experience slight sensitivity for a few days, which typically resolves quickly.
How many appointments are needed?
Most veneer treatments require 2-3 appointments over a few weeks: initial consultation with digital planning, tooth preparation and temporary veneer placement, and final veneer bonding. Some no-prep or composite veneers can be completed in fewer visits. We'll provide a detailed timeline during your consultation.
Will veneers look natural?
Absolutely. Our custom-designed veneers are crafted to match your natural teeth in colour, translucency, shape, and texture for seamless integration with your smile. Using digital smile design, we ensure the size and proportions suit your facial features. The goal is a smile that looks like an enhanced version of your own—never artificial or overly perfect.
Are veneers permanent?
Traditional veneers are considered a permanent treatment because a small amount of enamel (usually less than a millimetre) is removed to make room for the veneer. Once this preparation is done, you'll always need some type of restoration on that tooth. No-prep veneers offer a reversible option for suitable candidates.
How long do veneers last?
With proper care and maintenance, porcelain veneers can last 10-15 years or longer. Composite veneers typically last 5-7 years. Regular dental checkups, good oral hygiene, and avoiding habits like chewing ice or using teeth as tools help ensure their longevity.
What's the difference between veneers and crowns?
Veneers cover only the front surface of teeth with minimal tooth preparation, ideal for cosmetic improvements to otherwise healthy teeth. Crowns cover the entire tooth and require more tooth reduction, used when teeth are damaged, heavily filled, or weakened. We'll recommend the best option based on your tooth structure and goals.
Teeth Whitening
Is teeth whitening painful?
Whitening itself isn't painful, though some patients experience temporary sensitivity to hot or cold temperatures during or after treatment. This sensitivity is usually mild and resolves within 24-48 hours. We can provide desensitising products to minimize discomfort.
How white will my teeth get?
Results vary based on your starting shade and type of staining. Most patients lighten by several shades, with noticeable improvement. We'll show you a shade guide during your consultation so you have realistic expectations about your potential results.
How do I know if I'm a good candidate for whitening?
We'll evaluate your oral health, type of discolouration, and existing dental work to determine if whitening is right for you. Ideal candidates have healthy teeth and gums with extrinsic staining. If you have intrinsic stains, extensive restorations, or very sensitive teeth, we may recommend alternative treatments like veneers or bonding.
What's the difference between professional and over-the-counter whitening?
Professional whitening uses stronger agents (higher concentration of whitening ingredients), custom application for even results, professional supervision for safety, and delivers faster, more dramatic results that last longer. Over-the-counter products are weaker, may cause uneven whitening, and require weeks of use for modest results that fade quickly.
Can I whiten my teeth if I have crowns or veneers?
Whitening agents only affect natural tooth enamel—they won't change the colour of crowns, veneers, fillings, or other dental restorations. If you have visible restorations on front teeth, we'll discuss options to ensure an even, natural look, which may include replacing restorations to match your newly whitened teeth.
How can I maintain my results?
Avoid or limit staining foods and drinks (coffee, tea, red wine, berries), use a straw for dark beverages, don't smoke, brush and floss daily, rinse your mouth after eating pigmented foods, and visit us for regular cleanings. These habits help maintain your bright smile for years.
Is whitening covered by insurance?
Most dental insurance plans consider whitening cosmetic and don't provide coverage. However, we offer flexible payment options and financing to make treatment affordable. Our team can verify your specific coverage and discuss payment plans during your consultation.
Can all types of stains be removed?
Most extrinsic (surface) stains from food, drinks, and tobacco respond very well to professional whitening. Some intrinsic (internal) stains from medications, trauma, or genetics may lighten but not completely disappear. In these cases, veneers or bonding may provide better results. We'll assess your specific staining and recommend the most effective treatment.
Will whitening make my teeth sensitive?
Some patients experience temporary sensitivity during or after whitening, which usually resolves within 24-48 hours. We can customise treatment for sensitive teeth by using lower concentrations, shorter application times, or desensitising products. Most patients find any sensitivity mild and manageable.
How long do results last?
Results typically last 1-3 years depending on your diet, oral hygiene, and lifestyle habits. Patients who avoid staining foods and drinks, don't smoke, and maintain good oral hygiene enjoy longer-lasting results. Touch-up treatments can refresh your smile as needed.
Is professional teeth whitening safe?
Yes, professional whitening is safe when performed by qualified dental professionals. We carefully protect your gums and soft tissue, use proven whitening agents, and monitor the process to ensure your safety and comfort. Professional whitening is much safer than unsupervised use of over-the-counter products.
How long does professional teeth whitening take?
In-office whitening takes 60-90 minutes to complete, delivering immediate results in a single visit. Take-home whitening kits produce gradual results over 1-2 weeks of daily use. We'll help you choose the timeline that fits your schedule and goals.
Emergency Dentistry
Can I bring my child for an emergency appointment?
Yes, we provide emergency dental care for patients of all ages, including children, in a comfortable, family-friendly environment. Our gentle approach and kid-friendly amenities help young patients feel safe during stressful situations. We'll explain everything in age-appropriate language and ensure your child is comfortable throughout treatment.
What areas do you serve for emergency dental care?
We serve families throughout Burlington, Waterdown, Oakville, Hamilton, and Dundas. Our convenient location at Brant and Upper Middle Road (next to TD Bank) with free parking makes us easily accessible during emergencies. We're just minutes from Highway 403 and QEW.
What payment options are available for emergency care?
We accept cash, cheques, debit (Interac), and all major credit cards including Visa, Mastercard, and American Express. We also offer flexible financing options and payment plans to help manage unexpected dental expenses. Don't let cost concerns prevent you from getting the care you need—we'll work with you to find a solution.
How long will my emergency appointment take?
The duration varies depending on the type and severity of the emergency. Simple repairs or extractions may take 30-60 minutes, while more complex procedures like root canals may take longer. We strive to provide efficient care while ensuring thorough treatment. We'll give you an estimated timeframe once we've assessed your situation.
Is sedation available for emergency procedures?
Yes, we offer local anaesthesia for all emergency procedures, and inhaled sedation is available for anxious patients. We want you to feel comfortable and relaxed during treatment, even in stressful emergency situations. Let us know if you're nervous and we'll ensure you're completely at ease.
What if I have a dental emergency after hours?
Contact our office immediately. We offer extended hours Monday through Saturday (9:00 AM - 7:00 PM) to accommodate dental emergencies. Our voicemail provides guidance for after-hours emergencies. For life-threatening situations (severe trauma, difficulty breathing, uncontrolled bleeding), go to the nearest hospital emergency room.
Will my dental insurance cover emergency treatment?
Most dental insurance plans cover emergency treatments like extractions, root canals, fillings, and repairs. We accept major insurance providers including Greenshield, Manulife, Sun Life, and CDCP. Our team will verify your coverage and help you understand your benefits. Even if you don't have insurance, we offer financing options to make care accessible.
How can I manage dental pain until my appointment?
Rinse with warm salt water, apply a cold compress to reduce swelling, and take over-the-counter pain medication (ibuprofen or paracetamol) as directed. Avoid extremely hot or cold foods and beverages. Don't place aspirin directly on your gums as this can cause burns. These measures provide temporary relief—call us for an appointment as soon as possible.
What should I do if my tooth gets knocked out?
Time is critical—you have about 30-60 minutes to save the tooth. Handle it by the crown (top) only, gently rinse it if dirty, and try to place it back in the socket if possible. If you can't, keep it moist in milk or hold it in your cheek. Get to our office immediately. The faster you act, the better the chance of saving your tooth.
Do you offer same-day emergency appointments?
Yes, we reserve time in our schedule daily for emergency cases and provide same-day appointments for urgent dental care. Call us as soon as the emergency happens and we'll get you in as quickly as possible—often within hours.
What qualifies as a dental emergency?
Any dental issue causing severe pain, uncontrolled bleeding, trauma, or infection requires immediate attention. This includes knocked-out teeth, severe toothaches, broken teeth causing sharp edges, dental abscesses with swelling or fever, lost crowns causing pain, and bleeding that won't stop. If you're unsure whether your situation is an emergency, call us—we'll help you determine if you need immediate care.

